Frequently asked questions
YORD answers common questions about its services, pricing, timelines, code ownership and how projects start. YORD sets prices and timelines during a scoping call, and the written proposal states them before any work begins. Use the list below to find your question, or email hello@yord.si for anything not covered here.
All questions
How does a project with YORD start?
A project starts with a scoping call. You describe the product, the users and the goal. YORD then proposes the scope, the process and the next steps in writing. The first call is a conversation, so you can ask questions before you decide anything.
What should I prepare before a scoping call?
Write a short description of the product and the user problem it solves. Add any designs, existing code, data or links you already have. Note your target launch period, if you have one. A short list is enough. The call goes faster when you share the goal first.
Does YORD work with clients outside a specific location?
Yes. YORD works remotely. The location of your team does not limit the work. Time zone differences are handled by agreeing on working hours and review dates during scoping. Every client gets the same plan, terms and review schedule.
How much does a project cost?
YORD sets the cost after a scoping call, based on the scope, the features and the work involved. The written proposal states the cost and what it covers. YORD does not publish fixed prices on this site. Cost depends on scope, so YORD gives a figure only after scoping. Ask for the written breakdown before you agree to start.
How long does a project take?
The schedule depends on the scope. YORD sets the schedule during scoping, and the written proposal states the milestones and the first release. Smaller projects reach launch sooner than projects that need several integrations or new data work. Ask for the milestones in writing, so you can track progress against them.
What does the written proposal include?
The proposal states the scope, the process, the cost, the schedule and the terms for ownership and support. Review it before you agree to start, and ask questions about any point that is unclear. Ask for changes to the proposal before you sign it, so the terms match what you agreed.
Who owns the code and the designs?
The written proposal states who owns the code, the designs, the accounts and the data. Ask for those terms on the scoping call, before you agree to start. Ask for the same terms in writing for accounts and data, and keep a copy of the signed proposal.
How are changes to scope handled?
A change starts with a written change request. YORD states the effect on cost and schedule before the change begins. You approve each change in writing, so the scope stays clear for both sides. Small changes can be agreed in a short written note, while larger changes need a revised proposal.
Can we keep working with YORD after launch?
Yes. The proposal states whether YORD provides ongoing support, a dedicated product team or growth marketing after launch, and on what terms. Your team can also run the product alone after the handover. You can start with one project and add a product team or marketing work later, if the proposal covers it.
Can YORD build a product and market it too?
Yes. YORD designs and builds the product, then runs growth marketing alongside the build or after launch. The two can be agreed in one proposal, or as separate projects. Running both in one plan keeps product decisions and marketing goals aligned.
Does YORD guarantee results from marketing?
No. YORD does not guarantee sales, signups or search rankings. The team sets clear targets, measures results against them and changes the plan when the numbers show a need. Ask any agency that promises a fixed result how it measures that result before you sign.
How do I contact YORD?
YORD takes new projects by email. Send a short description of your product and your goal to hello@yord.si. YORD replies with a proposed time for a scoping call, where the scope, the cost and the next steps are discussed. Include your name, your company and the times you can take a call.